Our Services
At Best Track outsourcing, we specialize in providing top-tier virtual assistants across various industries, including Travel and Hospitality, Real Estate, Banking and Finance, and Retail and E-commerce. Imagine having a dedicated virtual assistant who seamlessly manages your day-to-day tasks, freeing up your time to focus on growing your business. Here’s how our virtual assistants can make a significant impact.
Travel and Hospitality
Our VAs can handle reservations, bookings, and customer inquiries, ensuring exceptional service and boosting customer satisfaction.
Real Estate
Let our experts manage property listings, coordinate appointments, and handle administrative tasks, so you can concentrate on closing deals.
Retail and E-Commerce
From customer service to order processing, our VAs can enhance your customer experience and help streamline your online store operations
Banking and Finance
Our skilled VAs can assist with financial data entry, client communication, and administrative duties, ensuring your financial operations run smoothly.
Recruitment
Our VAs can assist you in various tasks, from candidate sourcing and resume screening, to interview coordination and database management – giving your experienced in-house staff time to focus on final qualification, onboarding & hiring.
Travel and Hospitality
Our VAs can handle reservations, bookings, and customer inquiries, ensuring exceptional service and boosting customer satisfaction.
Real
Estate
Let our experts manage property listings, coordinate appointments, and handle administrative tasks, so you can concentrate on closing deals.
Retail and
E-Commerce
From customer service to order processing, our VAs can enhance your customer experience and help streamline your online store operations.
Banking and Finance
Our skilled VAs can assist with financial data entry, client communication, and administrative duties, ensuring your financial operations run smoothly.
Recruitment
Let our experts support to recruiting teams by coordinating hiring activities, scheduling interviews, screening resumes, and maintaining candidate databases. They assist with onboarding and handle administrative tasks to ensure a smooth hiring process.
Ready to explore the possibilities?
Let’s connect for a brief consultation to discuss
how our virtual assistants can enhanceyour business.
Our Recruitment Process
At Best Track Outsourcing, our goal is to make outsourcing easy. Forget wading through pages of spam and unqualified freelancers on UpWork and other freelancing platforms. We take the guesswork out of offshore staffing with a bespoke process to find you the right agents to work with your business.
Business Evaluation
We know that every business is different which is why we take the time to understand your goals and resourcing requirements with a one-on-one Discovery Call, providing consultation and advice on getting the most out of your offshore team.
Candidate Screening
Based on your requirements, Best Track's recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardized English language, logic and numeric aptitude tests.
Client Interview
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview. Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Offer Management
A round of negotiations takes place in conjunction with the clients and offers are put forward. Best Track ensures the best hiring terms for their clients and their recruits.
Training Delivery
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
Best Track's Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
